Privacy Policy

Last updated: 1st of June, 2025

AgentSide is committed to protecting your privacy. This policy explains how we collect, use, and store any personal information you provide when using our website or services.

1. Who We Are

AgentSide is a property viewing service operating across Scotland. You can contact us at:
📧 hello@agentside.co.uk

2. What Information We Collect

We collect personal information when you:

  • Submit a booking or enquiry form

  • Contact us directly via email

  • Apply to become a viewing agent

This may include your name, email address, phone number, business details, and any information relevant to your booking or enquiry.

3. How We Use Your Information

We use the information you provide to:

  • Respond to enquiries and confirm bookings

  • Assign and brief your viewing agent

  • Communicate with you about our services

  • Improve our service and support

We do not share your personal data with third parties for marketing purposes.

4. How Your Information Is Stored

Your information is stored securely and only for as long as necessary to fulfil your enquiry or contract. We use standard security practices to protect your data and access is limited to authorised personnel.

5. Your Rights

Under UK data protection law, you have the right to:

  • Request a copy of the personal data we hold about you

  • Ask us to correct or delete your information

  • Withdraw consent for us to contact you

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

6. Cookies

We may use basic cookies to improve website functionality. We do not use cookies for advertising or tracking purposes at this time.

7. Contact

If you have any questions about this privacy policy or your data, please contact us at:
📧 hello@agentside.co.uk